PATIENT REVIEWS

Our patients speak from the heart.
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Julie Duran profile picture
Julie Duran
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I have had a couple of MRI at this facility. The front staff and Chris were absolutely amazing. His amazing calmness is incredible. I feel comfortable enough just to go in my pj's since i get medicine to help with anxiety and claustrophobia. Thank you to all the staff. Happy Holidays ????
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J Higgens profile picture
J Higgens
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I have ran into some bad luck the past couple of years. This has lead me to use Open Advanced MRI NW on more than one occasion. All of my visits have been with their technician, Chris. Chris has always demonstrated relaxing quality care and a professional demeanor. If I have a choice in any future needs for MRI scans I would definitely seek Open Advanced MRI with a preference for Chris to be the technician.
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Pam Wager profile picture
Pam Wager
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I already have anxiety, so I was really nervous going in. The front desk staff were professional and easy to talk to. Chris was doing the MRI. He was professional, nice, and calming. He explained what was going to happen and how long it would take. He gave me headphones and asked what genre of music I wanted. He can also talk to you through the headphones and he can hear you. The machine is loud and banging like a hammer. I breathed through that while listening to music. Also you are not in an enclosed tube! Which is amazing. I highly recommend. I had to edit this. I forgot one more thing. I have vertigo when laying flat on my back. Chris was awesome and gave me a pillow to help. I don’t think I could have tolerated laying flat for more than 5 mins. Thank you Chris!
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Cathy Gango profile picture
Cathy Gango
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This experience was so much better than I hoped for! Chris, the technician, was very professional but also warm and engaging. I fought getting a regular MRI because of claustrophobia, but researched and found this amazing option so close. Yes it’s noisy, yes you have to stay still but overall, it was very doable and you knew Chris was watching out for you if you needed help. If I ever need another MRI, I will have it here!
EXCELLENT
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Based on 25 reviews
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Wilder Korey profile picture
Wilder Korey
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Open Advance MRI was excellent from first call to final procedure. A big THANK YOU to Stepanie, Sunshine & Paula!
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GlitZ Shimmersteed profile picture
GlitZ Shimmersteed
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I had my very first MRI today. I do get claustrophobic (if my movement is restricted), but this style of machine was much better than what I've seen online (I call them "coffin tubes")! I could still move my legs and arms around, which helped me cope. The staff were all friendly and nice. Chris, my technician, was very helpful and kind in answering all my anxious first timer questions. He was also very quick and skilled at the injection of contrast. The facility is comfortable and spacious, and they have chairs in the MRI room for anyone accompanying their patients. Excellent experience overall (5/5 ⭐), thank you!
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Shelley Henderson profile picture
Shelley Henderson
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The tech was very understanding of my claustrophobic issues. He explained everything and gave me the opportunity to choose which head device I would be comfortable with. I am terrified of MRI machines and this was one of the best experiences I've had. Not that I want to do another one but I know I will have to and I will return to Open advanced MRI. The front office gal was so kind, sweet and answered all my questions with grace and a caring demeanor.
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Richard C. Douglas profile picture
Richard C. Douglas
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They make you feel at ease and are very professional and friendly
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William Wayne Brown profile picture
William Wayne Brown
FacebookrecommendsTrustindex verifies that the original source of the review is Facebook.
Very good experience. Professional and caring staff. The open MRI is the way to go…nothing to fear at all!
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Vickie L Hickey profile picture
Vickie L Hickey
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Open advanced is a friendly, helpful and great place to go! The staff is so friendly and nice! I loved my experience with them!
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Sharon K Hein profile picture
Sharon K Hein
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The most conscientious group ever. They make it all about you the patient.
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Diana McDougal profile picture
Diana McDougal
FacebookrecommendsTrustindex verifies that the original source of the review is Facebook.
Having the sedation helped immensely I would recommend it highly
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Julie Harris profile picture
Julie Harris
FacebookrecommendsTrustindex verifies that the original source of the review is Facebook.
I recommend “Open Advanced MRI NW” to anyone who suffers from chronic pain and cannot lay flat on their back. I was able to lay on my side and stay comfortable and pain free through the entire MRI. Chris, the technician, was very accommodating and even let me use my own pillows. The front office lady, (Laura) was very nice and compassionate. As an added plus, my husband was allowed to sit by me in the procedure room. This is where I will go for all future MRI’s. Thank you so much for understanding my concerns and alleviating my anxieties! Sincerely, Julie Harris
Yelp
J H. profile picture
J H.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I have ran into some bad luck the past couple of years. This has lead me to use Open Advanced MRI NW on more than one occasion. All of my visits have been with their technician Chris. Chris has always demonstrated relaxing quality care and a professional demeanor. If I have a choice in any future needs for MRI scans I would definitely seek Open Advanced MRI with a preference for Chris to be the technician.
Yelp
Terrilee L. profile picture
Terrilee L.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Aside from my insurance issues, none to the fault of advanced.. great experience, excellent staff, friendly and helpful in all ways
Yelp
Christopher G. profile picture
Christopher G.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Open Advanced MRI is great, Chris the MRI tech went above and beyond and he got me through two brain MRI's one with and one without contrast in the same session. This was my second time coming here and I luckily got Chris twice. The machine is open on all sides, brain MRI's are tricky they basically lock your head down but Chris took the time to show me that I could easily take the cage off or slide out if I panicked. They gave me sedation which helped as well. I wouldn't have been able to get through it without Chris and how he took the time to really make me comfortable. I'd ignore the "bad reviews" of people not paying attention to the costs associated or the failure. If you move you fail as simple as that and it's not their fault if you're squirming. Sit back relax, GET THE SEDATION, and trust the process. Yes it's loud but they give you plugs to where it's not an issue. The 30min check in before is to let those meds get to working BEFORE you hit the machine. I couldn't last a single second in a regular MRI machine before my body panicked. I've been able to get through 3 brain MRI's now, that's something I never thought I could say.
Yelp
Jasmine B. profile picture
Jasmine B.
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
over all it was a great experience when it came to do the contrast I didn't even feel the needle the tech really knows what he's doing amd he was very accommodating to my needs when it came to with wearing earplugs or headphones while playing musing I chose just earplug. as I mentioned before it was just an over great experience so thank you open advantage mri Portland!!!! I will most definitely recommend this place and will be come back if another mri is needed

“Rating: Excellent. From the prompt scheduling of my appointment to completing the exam. The MRI technologist Rod was incredibly courteous and friendly. Rod is outstanding in his knowledge, care and kindness. No surprises and he was very informative every step of the way.” – KP, Vancouver, WA

5_stars

“I couldn’t have asked for better care at this imaging center. From the front staff scheduling me so quickly to the technologist Elysea being so gentle and making me feel at ease, (while accommodating my needs for sedation) to the radiologist for actually speaking with me personally after my exam. THANK YOU.” – FS, Portland, Oregon

5_stars

“I was so happy to know what to expect before my exam. Your technologist Tim is really a pro at putting patients at ease with a great smile and timely comments. Very professional and passionate about patient care.” – KO, Portland, Oregon

5_stars

“I was very nervous when I arrived at your Tigard location, however once I walked in the door I began to feel better. You have the sweetest staff- from the front to the back. They made sure I was comfortable while waiting for my exam and Kevin, the technologist, made sure I was comfortable during my exam. I couldn’t have done this without the extremely thoughtful staff. I will make a point of telling my physician that I will only have my exams done here.” – BR, Tigard, Oregon

“I have always had wonderful experiences while at Open Advanced MRI Northwest. I will only have my scanning done at their facilities due to the level of quality and compassion I have encountered every time.” – BR, Gresham, Oregon

“I came to get my MRI expecting a horrible experience. But to my suprise I met Jessica- a technologist- and she made me feel very comfortable and relaxed. At the end of my exam, I was relieved to have the exam over with, and also happy that my doctor will have the results needed to continue my treatment.” – CL, The Dalles, OR

5_stars

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