PATIENT REVIEWS

Our patients speak from the heart.
Tara Fisher
Tara Fisher
2023-03-23
Had my first ever CT scan with contrast today. I was very nervous. The staff were kind and friendly. Appt was on time and efficient.
Jovita F
Jovita F
2023-03-23
Very positive experience for someone with severe claustrophobia like me. Upon arrival the registration person was kind and professional. I felt immediately I was on the right place at Open Advanced MRI. The technician doing the brain MRI was great! He understood my fears and reassured me. He was very patient, professional, and caring! I strongly recommend this MRI facility for anyone, in particular for people claustrophobic like me Thank you so much Open Advanced MRI, well done!!!
adriana linares
adriana linares
2023-03-23
I was here at 7:30 am. Everything was ready for me to sign and go to the test. Workers showed they cared about my experience and were very attentive. Thank you
Lia Pendergrass
Lia Pendergrass
2023-03-09
My experience there was very good. All the people were nice and explained exactly what you were going to do.
Drew DeBois
Drew DeBois
2023-02-17
Very professional and pleasant staff. The Open MRI is a much less stressful experience than the traditional tube.
Shelley O
Shelley O
2023-02-16
Positive overall experience. Super quick to schedule (less than a week from initial referral), professional staff, easy process. Would definitely recommend.
Jason Jones
Jason Jones
2023-02-16
Yes. Everyone was very nice and I had very good experience. I have never had an MRI where I was given headphones and my choice of music to listen to. Very relaxing. Overall 10 out of 10. Thank you all so much.
Wayne Williams
Wayne Williams
2023-02-15
It was a very professional and excellent experience. I was worried about not being fully sedated, but it went well. The technician was superb.
r a
r a
2023-01-09
Yes it was good. Front staff was pleasant and helpful. Scan Technician was also pleasant, courteous, and patient. He was helpful in explaining what and when things were happening. Overall a good experience
Becca Lovincey
Becca Lovincey
2023-01-06
Very prompt and courteous! They let you know what is happening and have great follow up. Wonderful staff
Excellent
Based on 25 reviews
Wilder Korey
Wilder Korey
2023-01-20
recommends
Open Advance MRI was excellent from first call to final procedure. A big THANK YOU to Stepanie, Sunshine & Paula!
GlitZ Shimmersteed
GlitZ Shimmersteed
2022-11-30
recommends
I had my very first MRI today. I do get claustrophobic (if my movement is restricted), but this style of machine was much better than what I've seen online (I call them "coffin tubes")! I could still move my legs and arms around, which helped me cope. The staff were all friendly and nice. Chris, my technician, was very helpful and kind in answering all my anxious first timer questions. He was also very quick and skilled at the injection of contrast. The facility is comfortable and spacious, and they have chairs in the MRI room for anyone accompanying their patients. Excellent experience overall (5/5 ⭐), thank you!
Shelley Henderson
Shelley Henderson
2022-11-10
recommends
The tech was very understanding of my claustrophobic issues. He explained everything and gave me the opportunity to choose which head device I would be comfortable with. I am terrified of MRI machines and this was one of the best experiences I've had. Not that I want to do another one but I know I will have to and I will return to Open advanced MRI. The front office gal was so kind, sweet and answered all my questions with grace and a caring demeanor.
Richard C. Douglas
Richard C. Douglas
2022-06-29
recommends
They make you feel at ease and are very professional and friendly
William Wayne Brown
William Wayne Brown
2022-06-09
recommends
Very good experience. Professional and caring staff. The open MRI is the way to go…nothing to fear at all!
Vickie L Hickey
Vickie L Hickey
2022-05-10
recommends
Open advanced is a friendly, helpful and great place to go! The staff is so friendly and nice! I loved my experience with them!
Sharon K Hein
Sharon K Hein
2022-05-05
recommends
The most conscientious group ever. They make it all about you the patient.
Diana McDougal
Diana McDougal
2022-04-26
recommends
Having the sedation helped immensely I would recommend it highly
Julie Harris
Julie Harris
2022-04-22
recommends
I recommend “Open Advanced MRI NW” to anyone who suffers from chronic pain and cannot lay flat on their back. I was able to lay on my side and stay comfortable and pain free through the entire MRI. Chris, the technician, was very accommodating and even let me use my own pillows. The front office lady, (Laura) was very nice and compassionate. As an added plus, my husband was allowed to sit by me in the procedure room. This is where I will go for all future MRI’s. Thank you so much for understanding my concerns and alleviating my anxieties! Sincerely, Julie Harris
Ivan S.
Ivan S.
2021-08-30
Great experience, the MRI person was really cool and nice gave me headphones and let me listen to whatever I wanted and which I chose 2Pac and the machine was very loud like he said but it wasn't scary or anything I left asleep for the 25 mins
Cathy P.
Cathy P.
2020-05-14
My doctor recently ordered an MRI of my abdomen. I already knew that one of those closed MRI's wasn't going to work for me, so I asked for a referral to Open Advanced MRI NW. My husband had gone there when he had a shoulder replacement so I pretty much knew what to expect. Two days before my appt, one of the receptionists called to let me know how to prepare for my MRI: no food four hours before (thank goodness my morning coffee was OK), no metal on my person or clothing, wear loose fitting comfy clothing and try to drink some water about an hour before.I arrived for my appt 20 minutes early and filled out a few forms. My temperature was taken and everyone, including myself, wore masks. My insurance card and driver's license were wiped down with disinfectant before being returned to me. Ah, these times of COVID-19! Shortly, I was given a locker to stow my purse and coat, then taken into the procedure room. The technician, Stephanie, was very nice and explained everything as we went along. I lay on the MRI table and Stephanie got me situated. It was comfortably padded but I asked for an extra pillow to prop my head up a bit more. The entire machine was open all around, no claustrophobic feeling at all. And no pain whatsoever. Headphones are provided but mine only played white noise and I did hear the loudness of the machine (kinda like a percussion drum section but really loud) and I did keep my eyes tightly shut the whole time. I peeked only once and yes, my face was very close to the ceiling of the machine. I had to take deep breathes and hold it a number of times and the drum-like banging of the machine helped me count how long I was holding my breath. I am larger than the average bear and really appreciated Stephanie's kindness and no-judgment manner. I read on their website that they can accommodate a 450 pound person (550 on another write up) and even though I am no where near that large, it eased my anxiety immensely. They will give you a mild sedative if you think you need it but I was just fine.Having medical procedures is never any fun but when the anxiety is eased, it's definitely more tolerable. I highly recommend Open Advanced MRI NW. The only drawback is that your insurance may not cover as much as you'd like. I haven't received a bill yet, so I'm not really sure how much I will have to pay out of pocket, if anything. Now I just have to wait a few days for my results. Keeping my fingers crossed.
Kara D.
Kara D.
2019-12-19
I can't say enough good things about this place. I struggle with anxiety and claustrophobia, and had previously been sent to a closed MRI place where I had a full on panic attack the second I was in the machine. They told me over the phone they could give me Valium to relax (you have to let them know in advance of the appt). When I arrived I filled out some paperwork and then was taken back to a massage chair and given the medication and relaxed for about 15 minutes while it kicked in.The difference between an open and closed MRI is night and day. You can move you arms, and see out if you move your head (my MRI was on my abdomen so I could move my head to the side) My husband was allowed to be with me the entire time and hold my hand through the entire procedure. The tech was constantly checking on me to make sure I was okay.Some of the other notable differences between here and the last place I went:-You can wear your own clothes as long as there is no metal. No changing into scrubs. -I was offered the option to have earplugs instead of those giant headphones that make me feel claustrophobic.
Nolan S.
Nolan S.
2019-04-11
This place saved my skin at work. Just when the pain seemed it wasn't ever going to let up and giving up was an option, I was sent to open advanced and almost right away I was sceptical but no they kept my pain level top priority to get calmed down. I after the first injection felt results but it took a couple more to really kill that pain for good. I am currently without serious nagging pain for over 2 months. I have been restored to a confident working member of society. Thanks open advanced you guys are awesome
Lindsay L.
Lindsay L.
2019-02-07
I just had an MRI here. The front desk woman was very kind and helpful. The MRI tech was the nicest man. Seriously, I have a LOT of anxiety and have a large body that doesn't fit in MRI machines well. If any part of me is touching I become unglued. He was patient, non-judgmental and kind. I don't think I could have gotten through that without his professionalism and flexibility. He was able to move things around so that I fit in better, let me pick music and stayed in contact over the headphones. He let me know the length of each scan and I am so appreciative! Also, the facility is spotless. I won't go anywhere else for imaging, ever. Sig the MRI TECH IS A GEM!!!!

“Rating: Excellent. From the prompt scheduling of my appointment to completing the exam. The MRI technologist Rod was incredibly courteous and friendly. Rod is outstanding in his knowledge, care and kindness. No surprises and he was very informative every step of the way.” – KP, Vancouver, WA

5_stars

“I couldn’t have asked for better care at this imaging center. From the front staff scheduling me so quickly to the technologist Elysea being so gentle and making me feel at ease, (while accommodating my needs for sedation) to the radiologist for actually speaking with me personally after my exam. THANK YOU.” – FS, Portland, Oregon

5_stars

“I was so happy to know what to expect before my exam. Your technologist Tim is really a pro at putting patients at ease with a great smile and timely comments. Very professional and passionate about patient care.” – KO, Portland, Oregon

5_stars

“I was very nervous when I arrived at your Tigard location, however once I walked in the door I began to feel better. You have the sweetest staff- from the front to the back. They made sure I was comfortable while waiting for my exam and Kevin, the technologist, made sure I was comfortable during my exam. I couldn’t have done this without the extremely thoughtful staff. I will make a point of telling my physician that I will only have my exams done here.” – BR, Tigard, Oregon

“I have always had wonderful experiences while at Open Advanced MRI Northwest. I will only have my scanning done at their facilities due to the level of quality and compassion I have encountered every time.” – BR, Gresham, Oregon

“I came to get my MRI expecting a horrible experience. But to my suprise I met Jessica- a technologist- and she made me feel very comfortable and relaxed. At the end of my exam, I was relieved to have the exam over with, and also happy that my doctor will have the results needed to continue my treatment.” – CL, The Dalles, OR

5_stars

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